1. Introduction

Relationship Secrets (www.relationshipsecrets.in) is an educational workshop platform committed to helping couples elevate their relationships. This Privacy Policy applies to all services and workshops offered through our website and explains how we collect and use the information you provide to us.

By using this website, registering for a workshop, and/or providing your information, you consent to the collection and use of the information by us in accordance with this Privacy Policy. If you do not agree with the use of your information as described herein, please do not use or access this website.

2. Ownership and Operation

This electronic platform is owned and operated by the organizers of Relationship Secrets. This Privacy Policy is published on the website to protect the user's privacy and is directly linked to our Terms and Conditions.

3. Information We Collect

Since our website is used primarily for event registration and payment (with no account creation required), the information we collect is limited to what is necessary to facilitate your participation.

A. Information you provide directly

When you register for a workshop (online or in-person), we may collect:

• Contact Details: Name, Email Address, Phone/Mobile Number.
• Location Data: City or State (to determine time zone or venue logistics).
• Payment Information: Billing address and transaction details.

B. Information collected automatically

• Technical Data: IP address, browser type and version, operating system, and device type.
• Usage Data: Pages visited, time spent on the site, and other analytics to help us understand how our landing page is performing.

C. Information collected by third parties

• Payment Data: We use Razorpay or other similar third-party gateway service providers to process payments. We do not store your credit/debit card numbers, UPI details, or net banking credentials on our servers. All financial data is handled directly by Razorpay's or such payment service providers through secure, encrypted systems.
• Workshop Participation: For online sessions, we use Zoom or other similar video-conferencing or virtual event platforms. When you join a session, such platforms may collect technical and usage data relating to your connection, device, and participation.

4. Use of Information

We use the information we collect primarily to ensure we can fulfill your requirements and deliver the workshop experience. Specifically, we use your data to:

• Process your registration and verify payment via Razorpay.
• Send you workshop logistics (Zoom links, venue details, schedules).
• Communicate updates, reminders, or changes regarding the workshop.
• Respond to your queries or support requests.
• Improve our website content and workshop offerings based on user feedback.
• Comply with legal obligations, including tax and accounting requirements.

5. Data Sharing and Disclosure

Relationship Secrets does not sell, rent, or loan any identifiable information at the individual level regarding its participants to any third party.

We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., Razorpay for payments, Zoom for hosting sessions, and email service providers for notifications). These parties are obligated to keep your information confidential.
• Legal Requirements: If required by law, court order, or legal process, or to protect the rights, property, or safety of our users or the public.
• Business Transfers: If Relationship Secrets is acquired by or merged with another entity, your information may be transferred as part of that transaction.

We do not share your data with external affiliates for marketing purposes.

6. Cookies

We use cookies (small text files placed on your device) to analyze web traffic and improve your experience on our website. You can choose to accept or decline cookies through your browser settings, though this may affect site functionality.

7. Data Security

We take the security of your personal information seriously and employ industry-standard physical, technical, and administrative safeguards to protect your data from unauthorized access.

• Transactions are processed via a secure gateway provider (Razorpay) and are not stored or processed on our servers.
• While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.
• Some third-party service providers may store or process data on servers located outside India. By using our Services, you consent to such storage or processing, subject to applicable data protection laws and safeguards.

8. User Responsibility (Zoom & Live Sessions)

• You are responsible for maintaining the decorum of the session.
• Any personal information or comments you share verbally or in the chat box during a live session may be heard or seen by other participants. Relationship Secrets is not responsible for how other participants use the information you voluntarily share in a group setting.
• You agree to adhere to the privacy policies of the third-party platform (Zoom) while using their software.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (such as managing your attendance at the workshop) and to satisfy any legal, tax, or accounting requirements.

10. User Rights

Depending on your jurisdiction, and in accordance with applicable Indian laws, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of incorrect data.
• Request deletion of your data (subject to our legal obligation to retain transaction records).

These rights shall be exercised in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, once fully in force.

To exercise these rights, please contact us at the email provided below.

11. Links to Other Sites

Our website may contain links to other websites (e.g., social media pages). We are not responsible for the privacy practices or content of those linked websites.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We suggest that you review this page periodically to see if any changes are made. Your continued use of the website and services after such updates constitutes your agreement to this Privacy Policy and any updates or modifications made thereto.

13. Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: therelationshipsecrets@gmail.com
Website: www.relationshipsecrets.in

This contact also serves as the grievance redressal point for privacy-related concerns.

Disclaimer

Relationship Secrets is an educational workshop designed to provide tools for relationship enhancement. It is not a substitute for professional psychological counseling, therapy, or medical advice. Users are advised to use their judgment and seek professional help for serious mental health or marital disputes.